1. Information We Collect
We may collect and process the following categories of personal information:
a) Information you provide voluntarily
Name, email address, phone number, postal address
Contact form submissions, booking requests, enquiries
Any other personal data you choose to send
b) Technical and usage information
Collected automatically when you use the website:
IP address
Device type and browser details
Pages viewed and interaction data
Date/time stamps
This may be collected through server logs or cookies.
2. How We Use Your Information
We use personal data for purposes including:
Responding to enquiries, booking requests or messages
Providing and improving our services
Communicating updates, changes or information you request
Analysing website usage to enhance the user experience
Complying with legal and regulatory obligations
3. Lawful Basis for Processing (GDPR)
We process your personal data under the following lawful bases:
Consent (where you explicitly provide permission)
Contract performance (processing necessary to deliver services you request)
Legitimate interests (for analytics, improving services and preventing fraud)
Legal obligation (where required by law)
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve performance and functionality.
Types of cookies we use
Essential cookies – Required for core site functions
Performance cookies – Analyse how visitors use the site
Functional cookies – Remember preferences during your visit
You can manage or disable cookies via your browser settings. Blocking cookies may affect some site features.
5. Third-Party Services
We may use third-party services to provide, support or enhance website functionality. These could include:
Analytics providers (e.g. Google Analytics)
Email delivery tools
Hosting providers
Payment processors (if applicable)
These third parties may collect, store or process data in accordance with their own policies. We recommend reviewing their privacy terms.
6. Data Sharing and Disclosure
We may share personal information:
With service providers working on our behalf
To comply with legal requirements, court orders or regulatory requests
In connection with business changes such as mergers or asset sales
We do not sell or rent personal data to third parties for marketing.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, or as required by law. If you request deletion of your data, we will remove it unless we have a lawful reason to retain it.
8. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise your rights, contact us using the details below.
9. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. However, no system can be completely secure; if you suspect a breach, please contact us immediately.
10. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party sites. We recommend reviewing their policies before providing any personal information.
11. Children’s Privacy
Our website is intended for adults. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, contact us to have it removed.
12. Contact Information
If you have questions or concerns about this Privacy Policy or your data, please contact:
Email: [email protected]
Address: Lincs Loos, Nottingham Road, Louth, Lincolnshire, LN11 0WB
13. Changes to this Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.